Shipping policy

Processing Time 

All orders are processed within 7 -10 business days unless otherwise stated. Please note that many of our items are made-to-order or preorder, which means processing times may be extended and will be clearly listed on the product page. 

 

Preorders 

Items marked as preorder will follow the specific turnaround time listed at checkout. If your order includes both preorder and ready-to-ship items, your order will ship once all items are ready. 

 

Shipping Rates & Delivery 

Shipping rates are calculated at checkout based on your location. Once your order ships, you will receive a tracking number via email. 

Estimated delivery times (after shipment): 

• Standard Shipping: 3-7 Business days 

Please note that we are not responsible for delays caused by the shipping carrier. 

 

Local Pickup 

We offer local pickup for our Clarksville community and surrounding areas. You will receive an email with pickup details once your order is ready. 

 

Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. 

 

Lost or Stolen Packages

Once your package has left our possession (scanned in a shipping carrier's facility), Covenant Lane Boutique is not responsible for lost or stolen packages. Please contact the carrier directly for assistance. 

 

If you have any questions about your order, feel free to reach out to us. We're always happy to help!